Tidio
AI chatbot and live chat platform for e-commerce. Lyro AI resolves up to 70% of customer queries automatically.
About Tidio
Tidio is an AI-powered customer service platform designed for e-commerce businesses. Lyro, Tidio's AI chatbot, can resolve up to 70% of customer queries without human agents, 24/7. Features include live chat, chatbot builders, email marketing, and a unified inbox across chat, email, and social media. Easy to install with Shopify, WooCommerce, and major e-commerce platforms.
Pros & Cons
Pros
- Easy Shopify/WooCommerce integration
- Free tier available
- 70% query resolution
- Email marketing included
Cons
- Limited for non-e-commerce use cases
- Free tier restricted
Use Cases
Tags
Company Info
- Company
- Tidio
- Founded
- 2013
- HQ
- San Francisco, USA
- Pricing
- freemium
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Is Tidio free?▾
Tidio offers a free plan with limited features. Paid plans unlock additional capabilities. Free up to 50 conversations/month. Starter $29/month. Growth $59/month.
What is Tidio used for?▾
AI chatbot and live chat platform for e-commerce. Lyro AI resolves up to 70% of customer queries automatically. Key use cases include: E-commerce support, Cart abandonment recovery, Order status updates.
What are the pros and cons of Tidio?▾
Pros: Easy Shopify/WooCommerce integration; Free tier available; 70% query resolution. Cons: Limited for non-e-commerce use cases; Free tier restricted.
Who makes Tidio?▾
Tidio is developed by Tidio, founded in 2013.
What are the best alternatives to Tidio?▾
Top alternatives to Tidio include ChatGPT, Claude, Google Gemini. You can compare them all on AIFans.
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